Monday, December 30, 2019
Fly Away Peter In what ways does David Malouf use interesting literary techniques in Fly Away Peter to explore ideas and themes? Ã¢â¬Å"Two little dickie birds, Sitting on a wall; One named Peter, One named Paul. Fly away Peter! Fly away Paul! Come Back Peter! Come Back Paul!Ã¢â¬ Traditional Throughout Ã¢â¬ËFly Away PeterÃ¢â¬â¢ Malouf utilises a variety of literary techniques such as contrast, Imagery, Symbolism and foreshadowing to portray ideas and themes. The title Ã¢â¬ËFly Away PeterÃ¢â¬â¢ makes reference to the traditional English nursery rhyme Ã¢â¬ËTwo Little Dickie BirdsÃ¢â¬â¢. Moulaf utilises this nursery rhyme to make the connection between themes within Ã¢â¬ËFly Away PeterÃ¢â¬â¢ and everyday life. Ã¢â¬Å"Two little dickie birds, Sitting on a wall;Ã¢â¬ These openingÃ¢â¬ ¦show more contentÃ¢â¬ ¦The invisible paddock talked about in the first sentence is foreshadowing of the introduction of the two planes of life. Moulaf is also using symbolism. The Ã¢â¬Å"invisible paddockÃ¢â¬ symbolises the sky, and as later introduced the view from the sky is the second plane of life. Moulaf has used the lines; Ã¢â¬Å"One named Peter, One named PaulÃ¢â¬ to link the characters of the book to the religious views and ways of living in the 1960Ã¢â¬â¢s. In the 1750Ã¢â¬â¢s the rhyme Ã¢â¬ËTwo Little Dickie BirdsÃ¢â¬â¢ talked of two birds names Jack and Gill, in the early 1900Ã¢â¬â¢s the names were changed to the disciples Ã¢â¬ËPeter and PaulÃ¢â¬â¢. In Ã¢â¬ËFly away PeterÃ¢â¬â¢ Moulaf has used this link between the birds name to introduce the religious connections. The bird peter symbioses Jim and Paul symbolises Ashley in the context of Ã¢â¬ËFly away PeterÃ¢â¬â¢. Throughout the novel Moulaf uses the literary technique of narration to tell parts of the story. Ã¢â¬Å"The world Jim found himself in...Ã¢â¬ this narrator figure symbolises God. Jim and Ashley also symbolise angels. This references the first quote Moulaf placed in the front of the novel. The Ã¢â¬Å"divine creatureÃ¢â¬ is an angel. Jim and Ashley are angels incarnated in a human form, and the Ã¢â¬Ëflying awayÃ¢â¬â¢ is the time on earth and the coming back is the return to heaven. In the novel Jim dies from injuries sustained form a battle, and in this the cycle of his life is complete and he returns to heaven. The lines Ã¢â¬Å"Fly away peter, Fly awayShow MoreRelated Fly Away Peter by David Malouf Essay943 Words Ã |Ã 4 Pages`Fly Away Peter by David Malouf - To what extent is Jims understanding of self enhanced by his contact with those around him? Fly Away Peter is essentially a story about life. Through the life of Jim Saddler the reader becomes aware of the ideas posed by the author, David Malouf. Jims life, if anything, is indeed a journey, unfolding through various broadening experiences that lead to Jims eventual understanding of the world and his own self. However, to simply say that this understandingRead MoreThe Significance Of Social Class Within Fly Away Peter852 Words Ã |Ã 4 PagesThe Significance of Social Class Within Fly Away Peter Nursery rhymes rely on meter and rhyme to stick into our memories (Twinkle Twinkle). Yet, much like our own experiences, we do not remember just the words; (Twinkle Twinkle) or events, we recall the many actions and movements that bring each tale to life. Two Little Dicky Birds exemplifies this notion, as the physical actions associated with each line resemble the many travels we make throughout our lives (Twinkle Twinkle). BeingRead MoreFly Away Peter1730 Words Ã |Ã 7 PagesCreating Other Worlds in Fly Away PeterÃ Ã Ã Ã Ã Ã In the novel Fly Away Peter, David Malouf explores the individualÃ¢â¬â¢s ability to transcend the immediate, and create Ã¢â¬Ëother worldsÃ¢â¬â¢ of his or her own: Meanwhile the Mind, from pleasure less, Ã¢â¬ ¨Withdraws into happiness: ...it creates,... Ã¢â¬ ¨Far other worlds... Malouf uses the continuity of life to highlight the importance of the individualÃ¢â¬â¢s mind set against the meaning of human existence. MaloufÃ¢â¬â¢s three main characters, Jim Saddler, Ashley CrowtherRead MoreThe theme of Struggle in the Australian national identity and literature2843 Words Ã |Ã 12 Pagesstruggle has been highlighted in Australian literature, struggle can also be found in the ANI. StruggleÃ¢â¬âspecifically seen in the landscape and war has been incorporated into the works of well-known Australian authors, Miles Franklin, AB Facey, and David Malouf. The first struggle which has influenced Australian society and literature is that of the landscape. A countryÃ¢â¬â¢s landscape is more than just scenery; it is the interaction between people and place, the basis on which a society is built. LandscapesRead MoreAnalysis Of The Poem Purple And Bh60 823 Words Ã |Ã 4 Pagesenlisting in the war. Similarly shown in Ã¢â¬ËBH60Ã¢â¬â¢, as Woodward gains the rank of captain after killing a German soldier, a vast contrast to his life prior to the war, working in the mines. By using the setting of war in contrast to the life before the war, Malouf and Sims are able to change the perspective of the audience by confronting them with the idea that war is life changing as it leads to death. BH60 ends with Woodward marrying his sweetheart, which contrasts greatly with the tragic end of Ã¢â¬ËFAPÃ¢â¬â¢ withRead MoreFly Away Peter1817 Words Ã |Ã 8 PagesThe novel Fly Away Peter expresses specific attitudes and values by encouraging th e reader to identify with the central character, Jim Saddler. David Malouf, the author, attempts to expose the brutality of war and encourages readers to realise that one can be living a very sheltered lifestyle oblivious of the cruelty and negative side of life. In this text dealing with the experiences of Jim during World War I and events leading up to his signing up, the author uses biblical allusions, evocativeRead MoreBelonging Essay4112 Words Ã |Ã 17 Pagesintegration, closeness, rapport, fellow feeling, fellowship. Antonym: alienate, verb 1) cause to feel isolated 2) lose the support or sympathy Synonyms for alienate, verb, estrange, divide, distance, put at a distance, isolate, cut off, set against, turn away, drive apart, disunite, set at odds/variance, drive a wedge between. Waverley Library 32 Denison Street, Bondi Junction NSW 2022 Phone 9386 7733 www.waverley.nsw.gov.au/library 1 From the 2009 - 2012 Prescriptions document: http://www.boardofstudies
Sunday, December 22, 2019
How does chivalry affect feminism? It`s grown to be said that this relates back to men being raised in single parent households, no male figure to teach them how to treat a lady. On the other hand itÃ¢â¬â¢s controversial because if you were raised by a female how come you werenÃ¢â¬â¢t taught how to treat a lady being as though you were raised by one. In todayÃ¢â¬â¢s society chivalry is dead. Young men do not have a good role model. A male father figure is supposed to teach their son to hold a door when a female is coming, getting out the car first to open her door on dates, pulling out the chair when she is ready to sit down, and also giving up the seat on a crowded bus. This relates to chivalry because you as a woman would you hold the door for a male as he enters a building behind you. Most people naturally hold the door because itÃ¢â¬â¢s the polite thing to do. Chivalry became a contradiction because if were getting rid of gender roles then chivalry where does come into pl ay. ItÃ¢â¬â¢s hard when a woman want to be still treated like a queen while having males becoming easily influenced by what they see on television for instance. Rappers have become men role models. Whether rappers know it or not young males look at their videos and become influenced to what there watching. If the male is slapping the female around or calling her out of her name they will think they can do the same thing to a female when they get a chance. So does this make males afraid of powerful black women? I believe thisShow MoreRelatedAnalysis Of Toni Morrison s The Bluest Eye1232 Words Ã |Ã 5 PagesIn modern society, women continue to be victimized by an illusory culture that offers the affectation of equality and hope but a reality of gender inequality. The little acts of chivalry conducted by men are just prolonged sugary illusions meant to hide the unpleasant truth of women and their strained relationship with the media sÃ¢â¬â¢ perception of beauty. Many women who are subjected to society sÃ¢â¬â¢ views of beauty often aim to convert to theses said beauty standards. This desire can, at many timesRead MoreFeminism, The Advocacy Of Women s Rights On The Grounds Of Political, Social, And Economic Equality1391 Words Ã |Ã 6 PagesFeminism, a word defined as, Ã¢â¬Å"the advocacy of women s rights on the grounds of political, social, and economic equality to men,Ã¢â¬ a word that provokes strong feelings of either support or strong hate. (Webster) The people who do agree with feminism claim that it has helped them with their experiences of oppression because they are female, while others argue that it is against men and promotes hostility. While many argue over what feminism really means, the reputation feminism receives from peopleRead MoreAssessing The Feminist View That Conventional Malestream Theories Are Inadequate For An Understanding Of Women In Society1773 Words Ã |Ã 8 PagesWomen In Society Feminism is divided into several different versions. However, they all share several common assumptions. They view society as patriarchal, that is, dominated by men. They see men as the most important source of womens oppression in society. For example, feminists see men as having the most power in the family. They have higher paid jobs and they monopolize the media and politics. The ultimate aim of all branches of feminism is to end male dominationRead MoreAnalysis Of Marilyn Fryes Theory Of Oppression1689 Words Ã |Ã 7 PagesThen the male goes through. The door closes after themÃ¢â¬ (12). This particular quote receives a lot of backlash, as many people feel that this act is simply a helpful gesture between a man and a woman. This type of gesture is often times defined as chivalry. Frye argues that these Ã¢â¬Å"chivalrousÃ¢â¬ gestures are condoned oppressive behaviors, Ã¢â¬Å"The gallant gestures have no practical meaning. Their meaning is symbolic. The door-opening and similar services provided are services which really are needed by peopleRead MoreMale Reception And Resistance Of Feminism3444 Words Ã |Ã 14 PagesQ Ã¢â¬â Analysis of male reception and resistance to feminism (1960Ã¢â¬â¢s to present day) Introduction There are many ideas behind the actual theory of feminism and this therefore divides feminists into three main schools of thought regarding the subject these include; Radical, Marxist and Liberal Feminism, all of which agree on one thing which is the advocacy of women s rights in economic, social and domestic settings. The idea is therefore to place women at the same position that men have allegedlyRead MoreThe Sociology of Gender2836 Words Ã |Ã 11 PagesPatriarchy is the system where men are in power. Whether it is in a family setting, government setting or society settingÃ¢â¬âthe men hold the power. Women are not as powerful, depending on the country and society we are focusing on would change exactly how much power women have in a patriarchal society. In a patriarchal society, men are seen as the leaders, rulers, and the overall authority. However, on the other side of it, women are seen as lesser, the weaker sex, and not as important as men. ThisRead MoreThe Traditio nal Media Is A Mixed Blessing For Feminists3028 Words Ã |Ã 13 Pageseducate the American public about issues like wife-beating and the gender gap, and on the other, both synthesize feminism into a homogenous mold and reinforce Ã¢â¬Å"post-feministÃ¢â¬ repudiation of feminist wins. Traditional mass communications impose a gender dualism that made no room for gray - Ã¢â¬Å"badÃ¢â¬ feminism versus Ã¢â¬Å"goodÃ¢â¬ masculine norm - ignore marginal (feminist) voices, distort feminism, and delimit the spread of feminist principles (Beck 140). Media backlash typically follows womenÃ¢â¬â¢s efforts to makeRead MoreAnthological, Psychological, and Socialogical Analysis of Cinderella2235 Words Ã |Ã 9 Pagesdisplay any affection towards her as he was absent throughout the story. The stepmother was now responsible for CinderellaÃ¢â¬â¢s gender role. Gender roles usually develop through socialization because the individual absorbs what the other person says and does (Gender Gend er Identity). She did not leave her house; therefore, she did not have many friends to she could talk to or rely on to help her. She mainly socialized with her stepmother and stepsisters. Her stepmother enforced her gender role becauseRead MoreA Interview With The Criminal Justice System2507 Words Ã |Ã 11 Pageswomen end up in prisons, and when they do what disadavatages to they face by being in the system. There are a number of factors that I will discus such as the dispersal of prisons and how they result to isolation the women inmates face, how the system deals with mothers with new born or children on a whole. Also how gender inequality plays a key role in the prisons and finally I will disucss other methods of punishements for women which control the over crowded women population and can help improveRead MoreSociology A2 Revision 2012 34479 Words Ã |Ã 18 Pagesyou need to: Identify 3 separate pieces of relevant and appropriate sociological evidence that support the view expressed in the item, you will get 1 mark for each relevant and appropriate identification. Give a detailed, but brief, explanation of how the identified sociological evidence supports the view expressed in question (a). Question 10 might also be expressed as one 3 mark and one 6 mark question, but the process of identifying or explaining is the same. Possible 10 questions: Identify
Friday, December 13, 2019
Error Analysis Lab By: Lab Team 5 Introduction and Background: In the process of learning about the importance of measurement and data processing, lab teams were given prompts to design experiments as well as address the precision, accuracy, and error analysis within the experiment. Lab teams collaborated their data to find similarities and differences within their measurements. Through this process, students learned the importance of the amount of uncertainty as well as the different types of experimental errors that might have caused a margin of difference within the lab teams results. We will write a custom essay sample on Error Analysis Lab or any similar topic only for you Order Now Measurement and data processing is a topic discussed in IB Chemistry SL; it is important within the scientific community as it discusses the reliability of the data presented. Uncertainty is used to determine a range of a value in a measurement or instrument. Uncertainty of an analogue instrument is plus or minus half of the smallest division present; while uncertainty of a digital scale is plus or minus the smallest division present. To identify the amount of uncertainty, significant figures (the digits in measurement up to and including the first uncertain digit) are used. Certain rules are used to discover the number of significant figures in a value: * 1-9 are always significant * included zeroes (1009= 4 significant figures) * leading zeroes never count (0. 023= 2 significant figures) * trailing zeroes after the decimal count (1. 9850= 5 significant figures) Experimental errors are the difference between recorded value and generally accepted or literature value. There are two types of experimental errors: random and systematic errors. Random errors are caused by the readability of a measuring instrument, the effects of changes in the surroundings, insufficient data, and observer misinterpretation. Systematic errors are errors that can not be reduced by repeating experiments or careful experimental design. These errors are caused by poor experimental design as well as improper measurement techniques. Accuracy is the difference between the experimental value and the accepted value. The greater the accuracy, the smaller the systematic error. Precision is the reproducibility of the experimental value. The greater precision, the less the random uncertainties. Purpose: Design laboratories based upon ideas of accuracy, precision and error analysis through creating a procedure and addressing the prompts. Materials: * 13. 5 cm x 10 cm sheet of aluminum foil * Ruler * Balance * Laptop * Micrometer * Silver Cube of Unknown Solid * H2O (via sink) * Timer * Thermometer (in degrees Celsius) * 500 sheets of paper * Caliper * 100 mL graduated cylinder * 10 mL graduated cylinder * 25 mL flask Procedures and Methodologies: Station One (find volume, mass, and density of an unknown cube): 1 Find the height of the silver cube of unknown solid using the micrometer. 2 Find the length of the silver cube of unknown solid using the micrometer. 3 Find the width of the silver cube of unknown solid using the micrometer. Find the mass of the silver cube of unknown solid using the balance. 5 Using the measured length, width and height of the cube of unknown solid, calculate the volume of the cube. 6 Divide the mass of the cube by the volume to find the density of the cube. 7 Using the laptop, identify the type of metal based on the density. Station Two (find a way to measure 10. 5mL of water): 1 Using the 10 mL graduated cylinder, measure out 10 mL of water. 2 Pour the measured water into the 100 mL graduated cylinder. 3 Using the 10 mL graduated cylinder, measure 0. 5 mL of water. Pour the measured water into the 100 mL graduated cylinder, combining with the previously measured 10 mL of water. Station Three (measure the thickness of single sheet of paper and volume of 500 sheets): 1 Measure the height of the stack of paper with the ruler in millimeters (mm). 2 Measure the length of the stack of paper with the ruler in mm. 3 Measure the width of the stack of paper with the ruler in mm. 4 Calculate the volume of the stack of paper using the rulerÃ¢â¬â¢s dimensions in millimeters. 5 Calculate the thickness of one sheet of paper based on the rulerÃ¢â¬â¢s dimensions. Divide the height by number of sheets of paper [500 sheets]). 6 Repeat steps 1-5, instead using the caliper for measurements, but still measuring in millimeters. Station Four (calculate the volume of metal cylinder): 1 U sing the caliper, measure the height of the cylinder in millimeters. 2 Using the caliper, measure the diameter of the cylinderÃ¢â¬â¢s circle in millimeters. 3 Using the volume of a cylinder formula (pi x radius squared x height), calculate the volume of the cylinder. Station Five (Calculate the thickness of aluminum foil): 1 Using a laptop, determine the accepted density for aluminum. Using the electronic balance, measure the mass of the sheet of aluminum foil. 3 Divide the mass by the accepted density to determine the volume. 4 Using the ruler, measure the dimensions (length x width) of the sheet of aluminium. 5 Divide the volume by the dimensions of the aluminum to determine the thickness. Station Six (Measure the temperature of the sink water for 120 seconds): 1 Turn hot water knob on. 2 Hold thermometer under running water. 3 Record temperature at 60 seconds. 4 Record temperature at 90 seconds. 5 Record temperature at 120 seconds. 6 Remove thermometer from water. Station Seven (Determine the circumference, density, and identity of wire): 1 Using the micrometer, find the diameter of the of the wire 2 Multiply the diameter by pi (3. 14) to find the circumference of the wire 3 Using the ruler, find the length of the wire 4 Using the balance, find the mass of the wire 5 Multiply the circumference and the height of the wire to determine the volume 6 Divide mass by volume, to determine the density of the wire. 7 Using the laptop, identify the type of metal based on the density Data Collection: Station One- The results from measuring the volume, mass, and density of a unknown cube . Using the density, the lab teams were able to identify the unknown cube. Group| Data| 1| volume=530 +- . 15mm3, mass= 7. 1+-. 05g, density=0. 12+-. 011gmm-3, lead| 2| volume=653+-. 01mm3, mass=7. 1+-. 1g, density=0. 01gmm-3, lead| 3| volume=580+-100mm3, mass 7. 14+-0. 001g, density= 0. 012gmm-3, lead| 4| volume=748+-0. 005mm3, mass= 7. 13g, density=0. 0009gmm-3, lead| 5| volume=727+-1mm3, mass=7. 14+-. 01g, density= . 01gmm-3, lead| 6| volume=621+-0. 05mm3, mass= 7. 15+-0. 01g, density=0. 0115gmm-3, lead| Station Two- Using the different graduated cylinders, lab teams measured out 10. 5 mL of water. Group| Data| 1| 10. +-. 5mL| 2| 10. 5+-. 1mL| 3| 10. 5+-. 05mL| 4| 10. 5+-. 5mL| 5| 10. 5+-. 5mL| 6| 10. 5+-. 5mL| Station Three- Provided with a ruler and micrometer, teams found the thickness of a single sheet of paper and the volume of 500 sheets of paper. Group| Data| 1| thickness=0. 01cm, volume=2950cm3| 2| thickness=0. 01cm, volume=6. 0cm3| 3| thickness=0. 01cm, volume=3100cm3| 4| t hickness=0. 0096cm, volume= 2900cm3| 5| thickness= 0. 01cm, volume= 3100cm3| 6| thickness= 0. 0098cm, volume=2950cm3| Station Four- Given a metal caliper, students were asked to find the volume of a cylinder. Group| Data| 1| volume= 39+-2cm3| 2| volume= 38. +-2cm3| 3| volume= 63+-4. 9cm3| 4| volume=39+-2 cm3| 5| volume=41+- 1cm3| 6| volume= 38. 8+-. 1cm3| Station Five- Students calculated the thickness of a piece of aluminum foil using a balance and ruler. Group| Data| 1| 0. 0018+-0. 0002cm| 2| 0. 01646+-0. 0002cm| 3| 0. 0017+-0. 00002cm| 4| 0. 0022+-0. 00005cm| 5| 0. 00175+-0. 00005cm| 6| 0. 0018cm| Station Six- Lab teams measured the temperature of sink water over 120 seconds. Group| Data| 1| Start= 23+-. 5C, 60=22+-. 5C, 90=22+-. 5C, 120=22. 5C| 2| Start=21. 0+-. 5C, 60=21. 2+-. 5C, 90=21. 5+-. 5C, 120=21. 7+-. 5C| 3| 60=21+-. 5C, 90=22+-. 5C, 120=23+-. 5C| 4| 23+-. 5C| | 60=29C+-. 5, 90=29+-. 5C, 120=29+-. 5C| 6| Start= 21. 5C, 60= 22C, 90= 22. 25C, 120= 22. 5C| Station Seven- U sing a micrometer, balance, and ruler, groups were asked to calculate the circumference, density and discover the identity of a wire. Group| Data| 1| circumference=6. 3+-+. 5mm, identity= copper, density= 0. 0033gmm-3| 2| circumference= 1. 19pi mm, identity= copper, density= 0. 011gmm-3| 3| circumference= 3. 14mm, identity= copper, density= 0. 13gmm-3| 4| circumference= 3. 93mm| 5| circumference= 3. 14 mm, identity= copper, density= 0. 13gmm-3| 6| circumference= 1. 23pi mm, identity= copper, density= 0. 307gcm-3| Error Analysis: Station 1 (find volume, mass, and density of an unknown cube) In this particular station, there are no identified outliers. While the mass and density were rather close in value, there was no close range in the measurement of the volume of the unknown cube. This can be seen in the graphs below. Some random errors that may have caused this lack of precision in finding the volume of the unknown cube are misreadings of the instruments, changes in the environment of the experiment, the number of significant figures used, and the experimenter approximating a reading. Station 2 (find a way to measure 10. 5mL of water) In this station, there were two identifies outliers. This included Group 2 and Group 3. They were identified as outliers because of the amount of uncertainty. This two groups had a rather small amount of uncertainty unlike the other four groups with identical amounts of uncertainty. This can be seen in the graph below. The error that would have caused the amount of uncertainty is systematic because water will have clinged to the sides of the graduated cylinder as it was emptying. Another reason it was a systematic error was the fact that too much water could have been added to the graduated cylinder as it was filled. Station 3 There is only one large outlier within this station. In measuring the volume, Group 2 measured the volume to be 6. 0 cm3 while all other groups said the volume was around 3000cm3. This is such a huge gap that it would not be counted as a valuable measurement. Errors that could have occurred in this lab could have been random like the mismeasurement of the volume. The error could have also occurred by the misinterpretation of the question or prompt given. Station 4 The outlier in this station is group 3 with a Station 5 Station 6 Station 7 Conclusion and Evaluation: In result of the preformed lab, our team learned the importance of determining error as well as preventing the majority of this error. The large range of results most likely was a result of systematic error. This can be concluded because there were no set directions for each station, and a different procedure could have been used by each lab team. Another source of error can be seen in the difference in sig figs used between groups. Random error most likely was a result of the unfamiliar tools that were used for the first time by many students. How to cite Error Analysis Lab, Essay examples
Thursday, December 5, 2019
As the name suggests it is concerned with the service process and described as the tool for operational planning giving guidance on following aspects such as how it will be provided, staff actions, physical evidence and most importantly how it is needed to be delivered to its channels. In other words it is describing and developing the service process. Let the blue print be in any form, Flow Charts or Graphics it should convey the different modes or channels via which the service delivery is maintained. ItÃ¢â¬â¢s a basis for the customer or clients interactions which shall mention the physical evidence, front and back line staff action and the support system. In other words, it distinguishes or separates the customer interaction at both stages Front and back line of service production. There are some basic parameters or components that further explain service blueprint are discussed below: 1. Customer Actions: This is the basic reason why the service blue prints are designed differently as the clientÃ¢â¬â¢s nature and the actions are different and they are chronologically depicted on the top. We will write a custom essay sample on What is Service Blueprint? or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page CustomerÃ¢â¬â¢s action involves all important steps which a client takes in service process. 2. Front Stage Action: This parameter is totally distinguished from clients by interaction line. The front line actions of working employee include the face to face interaction with the customers and are the moment to capture the moment of truth as the client will cross the interaction line. Back Stage Action: This is the most significant aspect of the service process, as the client has seen the visible aspect but everything which is beneath is still to be seen and this is the hidden parameter helping the process as it is distinguished by the line of visibility. 4. Support Process: There is a line of internal visibility or interaction between backstage action and the support processes. Here is the most intangible aspect arises for the company as they are not directly involved but they need to be there to the end for the process of service delivery to be completed. 5. Physical Evidence: Finally the aspect which client comes across the physical evidence mentioned at the beginning of the service blue print. Conclusion: The whole process can be concluded as it shall go to the root of customer service and quality. The process of servicing must be concentrated on the customer hence they will take the first step and will take the last one too.